Guest Information

Cancellation & Refund Policy

Clear and fair guidance for changes to a confirmed Ibbani Homestay reservation.

Refund eligibility

Refund eligibility is based on how far in advance the cancellation is received before the scheduled check-in date.

7 or more days before check-in100% refund of the amount already paid.
4–6 days before check-in50% refund of the amount already paid.
2–3 days before check-in20% refund of the amount already paid.
Less than 2 days before check-inNo refund.
Same-day cancellationNo refund.
No-showNo refund.
Early checkout after arrivalNo refund for unused nights.
Cancellation by Ibbani HomestayIf we cancel a confirmed reservation and cannot provide the booked stay, 100% of the amount paid will be refunded.
Important: Every refund percentage above applies to the amount actually paid by the guest, not to the total unpaid booking value.

How eligible refunds are returned

Where practical, an eligible refund will be returned through the original or another appropriate payment method. Banking networks, Razorpay or another payment provider may require additional processing time after the refund is initiated.

No guaranteed refund-processing period is stated because processing time can depend on the bank or payment provider involved.

Requesting a cancellation

Please contact Ibbani Homestay with the Booking ID and registered contact details so the reservation can be identified safely. This policy defines refund eligibility only; it does not create an automatic Razorpay refund.

Questions about a cancellation can be sent to ibbanihomestayagumbapura7@gmail.com.