Refund eligibility
Refund eligibility is based on how far in advance the cancellation is received before the scheduled check-in date.
How eligible refunds are returned
Where practical, an eligible refund will be returned through the original or another appropriate payment method. Banking networks, Razorpay or another payment provider may require additional processing time after the refund is initiated.
No guaranteed refund-processing period is stated because processing time can depend on the bank or payment provider involved.
Requesting a cancellation
Please contact Ibbani Homestay with the Booking ID and registered contact details so the reservation can be identified safely. This policy defines refund eligibility only; it does not create an automatic Razorpay refund.